In today's Wi-Fi Minute, Danny discusses how value-added resellers (VARs) and managed service providers (MSPs) might not be the best option when it comes to implementing and managing your wireless network.
What’s going on everybody!
Welcome to the Wi-Fi Minute!
Where we explain the mysteries of Wi-Fi and networking in under a minute.
For today’s topic we are talking about VAR’s or value-added resellers and we are talking about MSP’s or managed service providers specifically how both are falling short when it comes to delivering and supporting Wi-Fi and networking.
Alright let’s put sixty seconds up on the clock and let’s do this.
Traditionally VAR’s sell hardware.
Access points, switches, controllers, firewalls, what have you.
The problem is that’s where most stop.
The question then becomes who is going to design it on the front end, who is going to install and configure your network and who is going to manage it after it’s been deployed.
You can purchase the best hardware available, but if it’s not designed, installed, and managed properly, you’re not going to be happy with your new network because nothing is going to work the way you expect or need it to.
Let’s turn to MSP’s.
Typically, MSP’s don’t just focus on Wi-Fi and networking.
They are trying to do everything.
So, one moment they are on-boarding a new device say an iPhone. The next minute they are troubleshooting a laptop. The next minute they are working on servers. The next minute they are being asked to troubleshoot a switch or figure out why the Wi-Fi is slow.
This is a problem.
Wi-Fi is complex. It takes experience, it takes the right skill set, and it takes time.
Three things that most MSP’s struggle with specifically when it comes to Wi-Fi and networking.
Did it again.
Most VAR’s especially the bigger shops are focused on providing the biggest discount on the hardware that they can.
Some of them say that they do engineering or provide professional services, but the reality is most don’t and you need to focus on getting the right design, having your network installed and configured properly and then having proper management or support after it has been deployed.
When it comes to MSP’s or managed service providers, typically they are providing services across a wide range of IT categories and they do a lot of it very great.
The problem is Wi-Fi so specialized and very complex that if you’re going to be using a managed service provider to manage the Wi-Fi and networking aspect of your business, you need to make sure that they have the right expertise, they have the right skill set to do so properly.
Okay, so if you have any questions or comments, please leave them down below. We have also included a link to a recent blog of ours that includes a requirements checklist for what you should look for when choosing a managed Wi-Fi solution.
As always, you guys have been great, I’ve been Danny and we will see you next time.